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Privacy Policy

Effective Date: Aug 16, 2024

At Akad, we understand the importance of protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our wedding planning services. By using the Akad app, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information

  • Contact Information: Your name, email address, phone number, and address.
  • Profile Information: Details about your wedding, including dates, locations, preferences, and guest lists.
  • Financial Information: Payment details for any premium services or purchases made through the app.
  • Social Media Data: If you choose to connect your social media accounts, we may collect profile information and other public data from those platforms.

1.2 Usage Data

  • Device Information: IP address, browser type, operating system, and device identifiers.
  • Usage Patterns: Pages viewed, time spent on the app, and features used.

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control the use of cookies through your browser settings.

2. How We Use Your Information

2.1 To Provide Our Services

  • Facilitate your wedding planning process, including managing guest lists, sending invitations, and tracking RSVPs.
  • Offer personalized recommendations based on your preferences.
  • Communicate with you about your account, upcoming events, and updates.

2.2 To Improve Our Services

  • Understand how users interact with the Akad app and identify areas for improvement.
  • Develop new features and services that enhance the user experience.

2.3 Marketing and Promotions

With your consent, we may send you marketing communications about special offers, new features, or partner services. You can opt-out of these communications at any time.

2.4 Legal Compliance and Security

  • Comply with legal obligations and respond to lawful requests from government authorities.
  • Protect the security and integrity of our app, including detecting and preventing fraud.

3. How We Share Your Information

3.1 Service Providers

We may share your information with third-party service providers who assist us in operating the Akad app, processing payments, or delivering services on our behalf. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

3.2 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owners as part of the transaction.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Your Rights and Choices

4.1 Access and Correction

You have the right to access and update your personal information through your account settings. If you need further assistance, please contact us.

4.2 Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

4.3 Deletion

You may request the deletion of your account and personal information by contacting us. Please note that certain information may be retained for legal or operational reasons.

4.4 Marketing Preferences

You can manage your communication preferences and opt-out of marketing emails by following the unsubscribe instructions in the emails we send.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. International Data Transfers

As Akad is a global service, your information may be transferred to and processed in countries other than your own. We ensure that adequate safeguards are in place to protect your data in accordance with this Privacy Policy.

7. Children's Privacy

The Akad app is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on this page and indicating the "Effective Date" at the top.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@akad.com.my